EnceladusGames

Support

How can we help?

Find information about Eclipsi, follow its development, or prepare a useful report when public testing becomes available.

Eclipsi is currently in development

Public technical support will expand when playable builds or tests become available. For now, you can find confirmed product information below and follow Eclipsi on Steam for official updates.

Start here

Choose a support path

Eclipsi information

Read the confirmed platform, development, gameplay, and release information currently available.

View Eclipsi

Common questions

Check answers about availability, release timing, platforms, testing, and reporting issues.

Browse the FAQ

Press and media

Find approved descriptions, product facts, logos, screenshots, and asset-usage guidance.

Open the press kit

Eclipsi FAQ

Frequently asked questions

Future reports

Preparing a technical report

When public testing becomes available, including the right details will make an issue easier to reproduce and investigate.

  • Game version or build number.
  • Windows version.
  • CPU, GPU, and installed memory.
  • Graphics driver version.
  • Whether the issue occurs every time or intermittently.
  • Clear reproduction steps.
  • Expected result.
  • Actual result.
  • Screenshot, short video, crash identifier, or log file when relevant.
  • Whether overlays, mods, injectors, overclocking tools, or third-party utilities were active.

Contact

Direct support contact

A verified public support destination has not yet been approved. This section will be updated before players are directed here for technical assistance.